Store Policies

Return Policy

1. No Refunds on Digital Products

Due to the nature of digital products, all sales are final. Once a purchase is completed, it cannot be refunded, returned, or exchanged.

2. Subscription Cancellation

Customers can cancel their subscription at any time. Upon cancellation, you will not be billed for the upcoming month. The cancellation will take effect at the end of the current billing cycle, allowing you to continue enjoying the service until the end of the paid period.

  • How to Cancel: To cancel your subscription, please log in to your customer account, click “manage subscription”, and then click “CANCEL SUBSCRIPTION”.

  • Effective Date: Cancellations must be made before the next billing date to avoid being charged for the next cycle. If you cancel on or after the billing date, you will be charged for that month and the cancellation will apply to the following month.

3. Contact Us

If you have any questions about our return and cancellation policy, please feel free to contact our support team at support@mycontentcollective.co. We're here to help!

Terms of Service

Terms and Conditions

By using www.mycontentcollective (website) and signing up for a subscription plan or purchasing a digital product, you agree to the following terms and conditions: 

  • Age restrictions

    • You must be over the age of 18 years old to purchase our subscription products.

  • Refund policy: 

    • Due to the nature of digital products, we do not offer returns or issue refunds 

  • Digital product delivery: 

    • After creating an account and completing the payment for your subscription, you will get instant access to our exclusive membership gallery with all the digital files (videos), that you can download unlimited times straight to your device

  • Standard Monthly Plan Policy: 

    • For this subscription, you will receive one month of access to the gallery, and your subscription will automatically be renewed after a month unless you cancel your subscription. You may cancel your subscription at any time, and your access will end at the end of the current term. 

  • 3 Month Plan Policy: 

    • For this subscription, you will receive three months of access to the gallery, and your subscription will automatically be renewed after three months unless you cancel your subscription. You may cancel your subscription at any time, and your access will end at the end of the current term. 

  • Yearly Plan Policy:

    • For this subscription, you will receive 365 days of access to the gallery, and your subscription will automatically be renewed after a year unless you cancel your subscription. You may cancel your subscription at any time, and your access will end at the end of the current terms

  • Services/Product(s): 

    • On our website, you can purchase digital files/products for a fee. Each purchase is intended for use by a single individual. Sharing your purchase or granting access to third parties is not permitted. The products purchased through our website are our intellectual property and must not be used in any manner that violates these terms.

  • Privacy: 

    • The information we collect (such as your email address, name, country, and payment method) will be used solely to process and fulfill your orders and to deliver the services you have purchased. You can opt out of receiving our newsletters or marketing materials at any time by clicking the unsubscribe link found at the bottom of our emails.

  • Support: 

    • We provide customer support services to our registered users and you can contact us directly at support@mycontentcollective.co. We are not liable for technical issues related to your access/device/location.

  • Disclaimer:

    • The information on this Website is provided "as is." We exclude all representations and warranties relating to the Website and its content. We are not liable for damages arising from your use of the Website or Products.

  • Intellectual property: 

    • Unless stated otherwise, this website and its content are our exclusive property. All content and trademarks are protected under copyright and trademark laws.

  • Term and termination: 

    • We reserve the right to terminate your access to the website, services, and/or products at any time, with or without cause or notice.

    • You are free to stop using our services at any time. If you choose to delete your account, we will also delete your data.

  • Indemnity: 

    • You agree to protect, defend, and hold the Company and its affiliates harmless from any losses, damages, liabilities, or costs that may arise from your use of our Website or Products.

  • Changes to terms:

    • We reserve the right to revise the terms at any time. Your continued use of the services/products after changes constitutes acceptance of the revised terms.

Privacy Policy

Welcome to My Content Collective

www.mycontentcollective.co (“we,” “us,” or “our”) is committed to ensuring your privacy while providing the most unique services. In this policy, we refer to you as “user,” “customer,” “you,” or “your.”

1. Information We Collect

To become a customer of our service, you will need to register and create a personal account on our website. During registration, we may request the following personal information:

  • Full name

  • Email address

  • Payment details

  • Other information necessary for providing our services

Providing this information is optional, but please note that you may not be able to access our services without it. By submitting your personal information, you consent to its use for delivering our service, in accordance with applicable data protection laws.

2. How We Use Your Personal Data

We use your personal information in-house for the following purposes:

  • Provision of Services: To provide and operate our services.

  • Customization: To develop, customize, expand, and improve our services.

  • Customer Assistance: To offer customer support.

  • Communication: To contact you with service-related notices, updates, and promotional messages/emails.

  • Security: To enhance our data security and fraud prevention capabilities.

  • Legal Compliance: To comply with applicable laws and regulations.

3. Disclosure of Your Personal Data

We may disclose your personal data for the following reasons:

  • Contractual Obligations: To facilitate account creation, login processes, and fulfill purchases made through our website.

  • Legal Compliance: To enforce our terms, respond to legal requests, and prevent harm, including disclosing information to law enforcement authorities if necessary.

  • Business Operations: To manage user accounts, deliver services and products, and for data analysis, identifying usage trends, and improving our services.

We will only use identifiable personal information with your explicit consent, except when required for legal reasons.

4. Sharing Your Information

By creating an account with us, you agree to the processing and sharing of your data based on the following legal grounds:

  • Legitimate Interests: We may process your data when necessary to pursue our legitimate business interests.

  • Legal Obligations: If we detect unauthorized, illegal, or criminal activity, we may share information with law enforcement authorities.

  • Vital Interests: We may disclose information as needed to investigate, prevent, or address potential violations, fraud, safety threats, illegal activities, or to provide evidence in legal proceedings.

5. Your Rights Regarding Your Personal Data

Depending on your location and applicable laws, you may have the following rights concerning your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.

  • Right to Erasure: You can request the deletion of your personal data under certain conditions.

  • Right to Restrict Processing: You can request the restriction of processing your personal data under certain circumstances.

  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us at support@mycontentcollective.co.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete or anonymize it.

7. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO) at support@mycontentcollective.co.